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TopTenREVIEWS - Silver Award - Awarded for excellence in design, usability and feature set

The best auto insurance companies specialize in putting the customer first. Auto insurance agencies try to make you happy by offering affordable policies, friendly customer service and easy claim service. It isn’t too hard to see why Geico is our top auto insurance provider because it is near the top in all three of those categories. Geico’s customer service and claims reporting is easy, can be done over the phone, online and through local area agents. Geico is the Top Ten Reviews Silver Award winner for its years of continued excellence.

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Customer & Claims Service
Compare
9.3/10
State Farm
GEICO
Progressive
USAA
Allstate
AAA
Esurance
Nationwide
Liberty Mutual
Farmers Insurance
9.8
9.3
8.1
9.7
8
8.8
6.9
6.9
5.9
6.1

One of the most important factors in having a good relationship with an auto insurance company is customer service. You want a company with a friendly and knowledgeable staff that will be there to answer any questions and concerns you may have.

The Geico team is one of the top customer service insurance agencies we reviewed. Geico used to be a primarily online or over-the-phone company, saving its customers money by not employing local-area agents. However, Geico has started to open up more area representatives to offer the comfort of meeting with an agent face to face. Geico’s doesn’t have as many local-area representatives as some other companies but this is a conscious cost-saving choice, and those savings are passed on to its customers.

A customer service team can help you choose what type of coverage works for you. If you ever have questions about your policy, Geico is available 24/7 online or over the phone. Obviously, the most pertinent time when you think of auto insurance is when you need to make a claim. Geico’s claim service and reporting are among the most highly rated. Geico’s team is one of the best at getting customers a fast and easy claim.

Available Discounts
Compare
9.3/10
State Farm
GEICO
Progressive
USAA
Allstate
AAA
Esurance
Nationwide
Liberty Mutual
Farmers Insurance
8.5
9.3
9.8
7.1
8.8
7.1
7.5
7.5
8.8
7.5

Car insurance quotes can get a tad pricey depending on your coverage. Even the bare-minimum coverage can stretch your budget. The top auto insurance companies like Geico know that rewarding the best drivers with discounts builds brand loyalty and creates a better driving environment. Geico offers safe driver discounts to drivers who have not been in an accident in the past five years. Not only is this a reward for those who keep the road safe, but also incentive to all drivers to drive safely to reduce insurance premiums.

Another popular discount is the good-student discount. If you are or have a child who is a full-time student, good grades can turn into more savings. Generally, better students have a better driving record, and Geico wants to compensate students who study hard and get good grades with a little extra cash off their insurance policies. Geico offers most of the discounts that the top auto insurance companies offer.

Available Coverage
Compare
10/10
State Farm
GEICO
Progressive
USAA
Allstate
AAA
Esurance
Nationwide
Liberty Mutual
Farmers Insurance
10
10
10
10
10
10
10
10
9.8
10

You are required by law to have a certain minimum amount of car insurance coverage. Factors such as driving history, the type of vehicle you drive and even assets that you own come into play for what type of policy you should get. Not everyone needs to get comprehensive coverage. Maybe you feel more comfortable with better coverage against damage caused by uninsured or underinsured drivers. Maybe you don’t need rental reimbursement coverage. You will need to find what type of insurance policy works for you. An online, over-the-phone or local agent can help you pick a policy to fit your specific driving habits.

Policy Management
Compare
9.6/10
State Farm
GEICO
Progressive
USAA
Allstate
AAA
Esurance
Nationwide
Liberty Mutual
Farmers Insurance
9.6
9.6
10
8.6
9.6
7.3
8.8
8.6
8.8
9.6

If you’re savvy enough, you can go online and start your policy now. Most people like to speak to an agent in some form to have questions answered. Geico offers round-the-clock help for policy questions, whether it is to ask for a car insurance quote, change or update an existing policy, or make a claim. You can contact Geico through its website, a toll-free number, a local agent if close to one, or through the Geico mobile app. The Geico app is one of the most comprehensive apps for an insurance company. Not only does it include a lot of features like claim service and virtual ID cards, but is also one of the easiest-to-use apps for auto insurance.

GEICO Summary:
9.4/10

Geico has become a household name in cheap car insurance. Geico’s model has fewer local-area reps and does most of its business online or over the phone, then passes the savings on to you. Geico is one of the most highly-rated auto insurance companies we compared. It generally has good customer reviews and fast responses in claim processing.

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GEICO

Pros
This company has a highly rated customer service team.

Cons
Geico does not have as many local area representatives as other auto insurance companies.

The Verdict
: 9.43/10

Geico is an auto insurance company worth considering because of great customer service and affordable prices.

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