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One of the most important things when it comes to searching for online dental insurance is having the proper information. When you’re informed and know what to expect from an online dental insurance company, you’ll be better able to decide which company is best for you. Upon first visiting the Humana Dental website, you’ll notice that there is a great deal of information readily available and split into organized sections. This makes it super-easy to find the information that is relevant to you. When a company offers a great deal of information and tips, it’s a positive sign.

A secure site is extremely important. It protects your personal information, such as account numbers and social security numbers, from being used by con artists to steal your identity or damage your credit. Even if the information is intercepted, it’s scrambled so that it cannot be used for immoral purposes. Humana Dental features a secure site, showing that they dentist in your area who participates in the program you’ve signed up for.

Humana Dental offers both individual and group/employer plans, making them accessible to a wider number of individuals. There is a cost, but there’s no pre-certification requirement. There’s also a co-payment option, to make things easier for you.

In addition to the standard features, Humana Dental offers online forms for filing a claim and online claim tracking, to save you a lot of time. You also have the ability to compare the various plans Humana offers in order to look at the individual features of each plan. This helps you determine which plan would be best for your unique situation.

When it comes to online dental insurance, help and support is extremely important. If you have a question or concern, you need to be able to have that addressed in a reasonable amount of time. Humana Dental offers a couple of different options that ensure that this happens for you. The first is an FAQ available on their website, where they’ve placed the most common questions asked by their customers and the answers to those questions. Often times, you can find out the answer to your question by reading through the FAQ and there’ll be no need to contact a customer service representative. However, there will be times when you’ll need to speak with a representative of the company and for those times, Humana has phone numbers posted on their website. Unfortunately, you don’t have the ability to email, and there’s no online chat option.

With Humana, you definitely have the ability to make manual payments, but where they focus mainly on group employee plans, your employer will probably setup your premium payment to be deducted from your paycheck automatically.

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Humana Summary:
8.9/10

While there are a few different things that Humana doesn’t offer which are offered by other online dental insurance companies – overall, it seems to be a good company. With extensive features and benefits for its customers, Humana Dental provides a good service that provides you with everything you need.

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Humana

Pros
The site is loaded with information and features.

Cons
No email and online chat options available.

The Verdict
: 8.9/10

Definitely a company worth looking into.

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