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2015 Best
Homeowners Insurance Review
REVIEWS AND COMPARISONS
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Ratings
Overall Rating
Insurance Services Provided
Claims & Customer Service
Policy Discounts Available
Additional Policies Available
Company Viabaility
9.63
9.35
9.20
9.15
9.00
8.92
8.82
8.58
8.50
8.35
7.82
7.75
7.53
10.00
10.00
8.63
9.13
8.75
9.00
8.75
8.13
6.88
8.75
6.25
6.88
5.00
9.50
9.38
9.75
9.38
8.75
8.20
8.50
8.75
10.00
8.13
8.75
8.75
8.75
8.75
8.75
10.00
8.75
8.75
8.75
8.75
8.75
8.75
8.25
6.88
6.88
8.13
10.00
8.75
8.75
8.75
10.00
10.00
8.75
8.75
8.75
8.13
10.00
8.75
9.38
10.00
9.50
8.75
10.00
9.38
9.25
10.00
8.75
8.75
8.13
8.75
8.13
8.13
Insurance Services Provided
States Serviced
?
50
50
48
50
50
50
50
50
19
50
12
48
17
Free Online Quote
?
 
 
 
Add Endorsements Online
?
 
 
 
 
 
 
Dedicated Mobile App
?
 
 
 
Mobile Account Access
?
Home Inventory Help
?
 
 
 
 
 
 
Automatic Payment Withdrawal
?
Local Agent Search
N/A
N/A
 
Condominium
Mobile Home
 
 
 
 
 
Farm & Ranch
 
 
 
Claims & Customer Service
Prompt Payout Score
?
85%
80%
90%
80%
80%
90%
80%
80%
80%
80%
80%
N/A
80%
File Claims Online
24-Hour Telephone Claims
 
FAQs
 
Telephone
Email
Live Chat
 
 
 
 
 
 
 
 
 
Policy Discounts Available
Multiple Policy Discount
?
Burglar Alarm
?
Fire Alarm
?
Fire Sprinkler
?
 
 
No Previous Claims
?
 
 
 
Newly Constructed Home
 
 
Home Renovations
?
 
 
 
 
Loyalty
?
 
 
 
 
 
 
 
 
 
 
Dividend Program
?
 
 
 
 
 
 
 
 
 
 
Additional Policies Available
Flood
Earthquake
Windstorm & Hail
 
Water Damage
?
Mold
 
 
 
 
 
 
 
 
Identity Theft
?
 
 
Company Viability
Profit (2013)
?
3.1 billion
829 million
149.5 million
2.3 billion
Not Available
2.8 billion
2.5 billion
748 million
360.5 million
Not Available
160 million
902 million
Not Available
Estimated Market Share
?
21%
6.44%
0.74%
9.14%
6.19%
5.32%
4.14%
3.8%
2.06%
>.10%
1.51%
>.10%
0.84%
Number of Agents
?
17,800+
2,300+
N/A
10,000+
50,000+
N/A
14,000+
6,400+
3,500+
2,000+
9,000+
N/A
2,000+